Dentist Lied to Me About Porcelain Veneers
I went to a dentist to get porcelain veneers. It’s not my normal dentist who said he doesn’t do a lot of cosmetic dentistry and I’d be better off with someone else for this procedure. I appreciated his honesty. If only all dentists were as honest. The dentist I went to told me he was giving me porcelain veneers. I have texts and emails to that effect. I should have been suspicious when he ground down my teeth and gave me temporary “veneers.” Unfortunately, I continued to trust him. I had two teeth that had already had root canals. One of them ended up getting infected after my procedure. It started bothering me a few days after it was placed, which the dentist assured me was normal and would rectify itself. The pain became so intense that I ended up in the hospital and they had to extract the tooth in order to save my life. The infection had spread and was close to my brain. The hospital also told me that I did not have veneers but crowns. I looked at my texts again. They definitely said veneers. I also looked at their website, which does explain the difference between crowns and veneers. I went to see another dentist after this and he said they are definitely crowns and that the dentist over prepared my teeth, which is why I’m having problems. I feel so angry. Is there any way to get my money back on this so I can get veneers?
Catherine
Dear Catherine,
I am sorry this happened to you. Unfortunately, now that you have had crowns placed on your teeth, there is no way to unring that bell and get veneers. The tooth structure cannot be regrown. As you can see from the difference in tooth preparation, porcelain crowns require much more tooth preparation. Based on your description, it sounds like the dentist you went to was even more aggressive.
While you cannot get porcelain veneers, you can get your money back. In fact, I think you have a decent case for a lawsuit, but that is a lot of time and trouble. A basic tenant of dentistry is informed consent. You gave consent for porcelain veneers. He gave you a completely different procedure altogether. I would start by just asking the dentist for a refund. Let him know that you understand the strength of your position and are willing to go to court, but wanted to give him the chance to do the right thing.
The fact that his website shows that he knows the difference between the two procedures works in your favor.
This blog is brought to you by Moline Dentist Dr. Thomas Goebel.
Misdiagnosis by an Emergency Dentist Caused a Lot of Pain
I had a tooth that was giving me pain and sensitivity to cold. I am new to the area so I do not have a regular dentist yet. I went to a dentist who advertised as a dental emergency specialist. I went in and he said my wisdom teeth are impacted. I told him that tooth 19 seemed to be the problem, but he said it is definitely the wisdom tooth and that one of them either needs to be extracted or filled. I opted for the filling. This made my pain even worse. I went back and he adjusted the tooth and wrote me a prescription pain medication. All that did was make me loopy. Once the prescription wore off I was in even worse shape. I called back and he said to have the tooth extracted. I told him the pain didn’t feel close to the wisdom tooth at all but he insisted that was the problem. I had the tooth extracted and was again prescribed painkillers along with antibiotics this time. I was okay for a bit while the medicines lasted. Once they ran out, though, I was in complete misery. I finally went to the ER and they did an x-ray and told me that I had an abscessed tooth. I got fed up with this dentist and went to see an oral surgeon out of pocket. He told me it was tooth 19 (shocker) and that it is now too late to save it, so I had that extracted too. I’m so frustrated because I had to do several unnecessary appointments, including the ER, and ended up losing two teeth. Do I have any recourse for this or do I just have to suck it up?
Trent
Dear Trent,
What a nightmare! You certainly have some recourse here. In short, what this dentist did is malpractice. First, I’m going to tell you what to require of him, then I will tell you what mistakes he made.
The first thing I would do is tell this dentist he needs to cover the expenses not only for your extra visits to the oral surgeon and ER, but also for the cost of an implant and a crown to replace your missing first molar, as well as any bone grafting that may be necessary with a dentist of your choosing. If he refuses, tell him you will contact a lawyer and add pain and suffering to the amount. I feel fairly certain his insurance company will tell him to settle quickly.
This “Emergency Dentist’s” Mistakes
Let’s start with the fact that there is no emergency dentist specialty. Any general dentist can schedule emergency appointments and treat patients. He misled you with that. Second, at your initial appointment with cold bringing pain to the tooth, he should have advised you that you would likely need a root canal treatment. I have no idea why he was bringing up your wisdom teeth with these types of symptoms. Then, with your second appointment when you are still having problems, he adjusts your bite? Really? The prescription for antibiotics tells me he either suspected an infection or was just throwing around treatment options willy-nilly. Plus, antibiotics never completely cure a tooth infection. The job of antibiotics is to hold the infection at bay while you are awaiting an appointment for your treatment. By the final appointment, there should have been no doubt. I don’t know how he passed his courses in dental school.
You may be wondering why I’m having you include the tooth replacement in there with what your dentist should cover. It is because if he would have treated this in a timely manner, there is a good possibility you could have saved the tooth. Now that it is out, it must be replaced. Otherwise, the remaining teeth will drift or tip into the space. This will throw off your bite and can lead to painful TMJ Disorder. A dental implant is the best replacement available.
This blog is brought to you by Moline Dentist Dr. Thomas Goebel.